Privacy Policy

Ink Windows respects every user of our service and is committed to protecting your privacy when you use our services. Your trust is very important to us, and we will go out of our way to earn it and keep it. We will not ever rent or sell your personal information to any third party, and we do not send spam.

This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. Ink Windows shall have the right to modify this Privacy Policy, which modification shall be effective immediately following posting of such change on the website.

Use of Personal Information

You can browse Ink Windows without having an account. We ask for some personal information when you create an account, including a valid email address and a password used to protect your account from unauthorized access. This information may be used to fulfil your requests, operate and maintain our services, process correspondence, communicate with you about your account, and customize your experience.

When you contact us

By sending us a message through the contact form, you agree that Ink Windows may contact you about your enquiry by email, phone or WhatsApp. If you also tick the optional box, we may send you occasional updates, recommendations and offers related to your enquiry — for example, an ink or sample we think suits you. That box is never needed to get a reply. Neither box signs you up for newsletters or other regular mailings; we only send those to people who ask for them separately. You can withdraw either agreement at any time by replying to any message or writing to info@inkwindows.com.

Non-Personal Identifiable Information

We may collect aggregated, anonymous statistical information reflecting the scope of our user base, sales, and related site information, to better understand and improve the online experience of our users.

Cookies & Shared Objects

We may use cookies and/or shared objects to track and understand traffic on our website, recognize you on return visits, and customize our site for your preferences. When visitors leave comments, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help spam detection. Comment cookies last for one year; login cookies last for two days (two weeks with “Remember Me”); screen-option cookies last for a year.

Embedded Content

Articles on this site may include embedded content (videos, images, articles). Embedded content behaves exactly as if you visited the other website, and may collect data about you, use cookies, and monitor your interaction with it.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment or product review, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. Registered users’ profile information can be seen, edited, or deleted at any time (except the username).

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you, or request that we erase it — excluding data we’re obliged to retain for administrative, legal, or security purposes.

Request for Data Deletion

You may request deletion of your data from our systems at any time by emailing info@inkwindows.com. The request will be processed within 14 days and result in the deletion of all personally identifiable information from our systems.

Please also see our Terms & Conditions and Shipping & Returns Policy.